Cash Passport - Mastercard Prepaid Currency Card

About Cash Passport Prepaid Currency Card

Cash Passport will change the way you think about your money when travelling. Providing all the security of travellers cheques with the convenience of plastic, it allows you to pre-load your travel money for safe and convenient use at 1.4 million ATMs as well as shops and restaurants worldwide.

In New Zealand you can choose from an ATM card which gives you access to local currency at over 1 million Visa ATMs worldwide or a Debit card with which you can also access cash at ATMs and is also accepted at over 25 million retailers that accept Visa. The Debit card is also accepted for online shopping.

The ATM card is available in seven currencies -  EU€, GB£, US$, HK$, SG$, NZ$ and AU$.

The Debit card is available in five currencies - EU€, GB£, US$, NZ$ and AU$.

KEY BENEFITS

SECURITY

The Cash Passport is not connected to your bank account and is PIN protected (ATM card) or PIN and signature protected (Debit card) and has 24/7 Global Emergency Assistance.
 

PREPAID CONVENIENCE

Withdraw local currency at 1.4 million Visa ATMs worldwide, or pay directly where Visa is accepted.
 

RELOADABLE

You can top up the funds on your Cash Passport at any time. This can be done over the counter at any participating Cash Passport stockist or from anywhere in the world online or via SMS.

FLEXIBILITY

The Cash Passport is available at over thousands of outlets across New Zealand and Australia including most Travel Agents, Credit Unions, Building Societies, any NZ/Australia Post Shop, several major banks and all Travelex stores.

GLOBAL EMERGENCY ASSISTANCE

Your Cash Passport comes with 24/7 Global Emergency Assistance which provides a range of FREE services including replacement cards and access to emergency cash if your cards are lost or stolen, interpreter services, send a message home and help finding legal or medical support.

 


Before You Go

TRAVEL TIPS:

Some cash machines (ATMs) may charge a withdrawal fee, in addition to any fee associated with your Card. Some cardholders advise that they saved the free phone number for the country(-ies) they were travelling to in their mobile to check their Cash Passport balance, which is a quick and easy to use service (please note: calls from mobile phones are not free of charge). Cardholder feedback also suggests that some hotels may charge for calls made to free phone numbers, it is wise to check with your hotel beforehand.

PRE-AUTHORISATION:

When checking into a hotel, you may be asked to provide a payment card, from which the hotel will ‘hold’ an amount as an estimate of your final bill - these funds may not be available for you to access or spend for up to seven days. It is therefore suggested you do not use your Cash Passport for this purpose. You can of course use your Cash Passport to settle your bill when checking out (the same advice applies when you hire a car). When purchasing fuel, make sure you pay the cashier instead of using the ‘pay at pump’ option, to avoid a set amount (greater than your purchase amount) being ‘held’ until the final transaction settles. (This principle applies to all payment cards; it is just more noticeable when using a prepaid card).

EMERGENCY ASSISTANCE:

If you lose your Cash Passport or it is stolen, please call the Card Services team as soon as possible, so they can block your Cash Passport and arrange for emergency cash (up to the available balance on your Card), to keep your holiday on track.


How to add money to your Cash Passport Prepaid Currency Card

Want to put more money onto your card?

You can reload your Cash Passport with additional funds in more ways than any other travel money card.

ONLINE via Cash Passport Online

You can also reload your card through TRAVELEX dedicated Cash Passport Online Ordering site.

Simply click here to be directed to the site, choose your card type, currency and enter the amount you wish to reload from the left hand menu and then follow the prompts.

Please allow up to two New Zealand business days for funds to be available on your card. Minimum reload amount is NZ$100 and a 1% commission applies. 

 

SMS

You can also choose to reload your Cash Passport using your mobile phone and Travelex safe and secure TXT Load service.

Your card does not come activated for SMS reloads and to use this service you will need to complete the application form and send it to our Customer Service Team. You will then receive an automated call to take you through the PIN set up process so you are ready to reload.

Once SMS reloads are activated on your card, you can manage your travel money safely and easily from anywhere in the world that you have mobile reception.

Download the TXT Load Application Form here.

Please allow up to two New Zealand business days for funds reloaded by SMS to be available on your card. A 1.1% commission applies.

 

IN STORE

If you need to top up your card before you leave you can also reload your Cash Passport in person at the place of purchase, that is us. Simply visit  us with your valid photo ID and make the payment.

Please allow up to four business hours for funds reloaded in person to be available on your card. Commissions charged vary by Agent. Please check with your Agent before completing the transaction.